Sofitel Queenstown Hotel & Spa | Hotel in Queenstown

| 9.4 (702 Reviews) |  1 Bathroom
Queenstown Hotel | Sofitel Queenstown Hotel & Spa

Hotel in Queenstown

Luxury hotel with 2 restaurants and a full-service spa
2 restaurants, a full-service spa, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
Sofitel Queenstown Hotel & Spa offers 82 accommodations with DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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8 Duke Street, Queenstown, 9300, New Zealand

Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Skiing
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Jetted bathtub
  • Private bathroom
  • Towels
  • Rainfall showerhead
  • Bathrobes
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Bedroom
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Bed sheets
  • Air conditioning (climate-controlled)
  • Rollaway/extra beds (surcharge)
  • Free cribs/infant beds
  • LED light bulbs
  • Water-efficient showers only
  • In-room massage
  • Free newspapers
  • Separate sitting area
  • Connecting rooms available
  • Bulk dispenser for toiletries
  • Iron/ironing board
  • Recycling
  • Slippers
  • Phone
  • Safe
  • Turndown service
  • Eco-friendly cleaning products provided
  • Desk
Breakfast
  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: NZD 45 per person
  • 24-hour room service
  • 2 restaurants and 1 coffee shop/cafe
  • Coffee/tea in common area(s)
  • 1 bar
  • Minibar
  • Espresso maker
Parking
  • Ski shuttle nearby
  • Height restrictions apply for onsite parking
  • Valet parking on site (NZD 50 per day; includes in/out privileges)
  • Limo/town car service
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Elevator
Activities
  • Free bicycle rentals
  • Hiking/biking trails
  • Health/beauty spa
  • Ski equipment rentals
  • Fitness center (discounted access)
  • Kayaking
  • Beach access
  • Cross-country skiing
  • Ecotours
  • Windsurfing
  • Rafting
  • Winery tours
  • Casino
  • Skydiving
  • Snow tubing
  • Ice skating
  • Sledding
  • Skiing lessons
  • Downhill skiing
  • Sailing
  • Skiing
  • Parasailing
  • Golf lessons
  • Golfing
  • Water skiing
  • Snowshoeing
  • Mountain biking
  • Ski area
  • Snowboarding
  • Sauna
  • Steam room
  • Full-service spa
  • 24-hour fitness center
  • Bicycle rentals
Entertainment
  • Pay movies
  • Satellite channels
  • DVD player
  • 32-inch LCD TV
General
  • Conference space (3003 square feet)
  • 24-hour business center
  • Meeting rooms
  • Free newspapers in lobby
  • Front-desk safe
  • Banquet hall
  • Elevator
  • French
  • English
  • Reusable cups only
  • Smoke-free property
  • At least 80% lighting from LEDs
  • Reusable tableware only
  • Biodegradable drinking straws
  • At least 80% organic food
  • Local artist showcase
  • Vegetarian dining options
  • Vegan dining options
  • No plastic drinking straws
  • Locally-owned & organized tours & activities
  • At least 80% of food locally-sourced
  • No plastic water bottles
  • No plastic coffee stirrers
  • Double-glazed windows
  • No plastic soda bottles
  • Comprehensive recycling policy
  • Local culture & ecosystem education
  • Biodegradable coffee stirrers
Guest Services
  • DVD player
  • Snack bar/deli
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Free cribs/infant beds
  • Hair salon
  • Multilingual staff
  • Wedding services
  • Concierge services
  • Dry cleaning service
  • Luggage storage
  • Daily housekeeping
  • Snow sports gear
  • Change of bedsheets (on request)
  • Laundry facilities
  • Tour/ticket assistance
  • Ski storage
  • Turndown service
  • Porter/bellhop
  • Change of towels (on request)
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Balcony
Spa
  • Manicures and pedicures
  • Body wraps
  • Facials
  • Massage - Swedish
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Steam room
  • Turkish bath/hammam
  • Hot tub
  • Massage - hot stone
  • Massage - sports
  • Body treatments
  • Spa open daily
  • Body scrubs
  • 5 treatment rooms
  • Couples treatment room(s)

Policies

Check-in
Check-in time starts at 2 pm
Check-out
Check-out before 11 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are available for nzd 95.0 per night. free cribs (infant beds)!
Payment Policy
Fee for cooked-to-order breakfast: approximately nzd 45 per person valet parking fee: nzd 50 per day (in/out privileges) rollaway bed fee: nzd 95.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Leslie
Mar 18, 2025 11:55:13 PM
Review Score:   10
Summary: Loved everything- a wonderful hotel in an excellent location when visiting Queenstown!
See All Reviews

Room Arrangement

Room Info Facilities
Suite, 1 King Bed, Patio, Lake View (Opera)
Room Size: m2
1 King Bed
Suite, 1 King Bed, Patio, Lake View (Opera)

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Double Room, 2 Double Beds, Balcony
Room Size: 441 square feet m2
2 Double Beds
Superior Double Room, 2 Double Beds, Balcony

General

Number of living rooms 0, Number of bedrooms - 0, Mountain view, Wheelchair accessible, Extra bed count 1, Square feet - 441, Balcony or patio, Ping - 12.39, Square meters - 41, Club level room, Balcony, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed (Prestige)
Room Size: m2
1 King Bed
Suite, 1 King Bed (Prestige)

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Junior Suite, 1 King Bed, Balcony
Room Size: 667 square feet m2
1 King Bed
Junior Suite, 1 King Bed, Balcony

General

Square feet - 667, Ping - 19, Number of living rooms 0, Balcony or patio, Square meters - 62, Number of bedrooms - 1, Balcony, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Double Room, 1 King Bed, Balcony
Room Size: 441 square feet m2
1 King Bed
Superior Double Room, 1 King Bed, Balcony

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 12, Mountain view, Wheelchair accessible, Extra bed count 1, Square feet - 441, Balcony or patio, Square meters - 41, Club level room, Balcony, Bed count minimum 1, Bed count maximum 1
Luxury Room, 1 King Bed, Balcony, Mountain View
Room Size: 441 square feet m2
1 King Bed
Luxury Room, 1 King Bed, Balcony, Mountain View

General

Number of living rooms 0, Number of bedrooms - 0, Mountain view, Wheelchair accessible, Extra bed count 1, Square feet - 441, Balcony or patio, Ping - 12.39, Square meters - 41, iPod docking station, Club level room, Balcony, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Penthouse, 1 King Bed, Patio, Lake View
Room Size: m2
1 King Bed
Penthouse, 1 King Bed, Patio, Lake View

General

Bed count minimum 1, Extra bed count 1, Bed count maximum 1

FAQ's

Is this Queenstown hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Queenstown hotel?

Check-in time for Queenstown hotel starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Queenstown hotel have a swimming pool?

No, this Queenstown hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Queenstown hotel?

Best-rates for the Queenstown hotel starts from $266 per night with includes Spa, Toiletries, Kitchen, Wheelchair Accessible, Accessibility, Bedding/Linens, Skiing, Wellness Facilities, Hot Tub, Internet, Parking, Balcony/Terrace, Business Services, Restaurant, Bar, Air Conditioner, TV, Guest Services, Entertainment, Breakfast, Child Friendly, Laundry, Security/Safety with all other facilities. BedroomVillas.co.uk matches every traveler with their perfect villa, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is Queenstown hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Queenstown hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Queenstown hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Queenstown hotel?

Based on the information reported by the owner or manager, the Queenstown hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Queenstown hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Queenstown hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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